Support

Purchasing from Speed Mafia

When purchasing from Speed Mafia we support our customers to the best of our abilities. 

Shop Hours: Monday - Friday 8:00AM to 5PM MST and Saturday by appointment. 
Customer Service/Tech Support: Monday - Saturday 8:00AM to 5PM MST.

Returns or Cancels

Returns must be cleared and authorized through an officer of Speed Mafia a Kepatech, LLC Company sales within 5 days of receiving the product. All returned products to Speed Mafia a Kepatech, LLC Company are subject to 25% restocking fee. Buyer must pay for all Shipping / Handling fees on any and all returns to Speed Mafia a Kepatech, LLC Company All products returned for credit must be in the original manufacturer container and never used. The original Buyer is the only person that may request a return for products. All warranty cards, stickers, CARB information and such must be returned with the product. Defective and mis-shipped items may be exchanged only for the originally ordered item only. If Speed Mafia a Kepatech, LLC Company does not accept the goods as being defective and/or returnable for any reason, Buyer must accept incurred costs. Wheels and Tires which have been mounted or used are not returnable under any condition unless the wrong item was shipped to above stated Buyer. Credit card refunds can take up to 8 days to process. This is not up to us, this is up to your bank.
Absolutely no returns on any electronic items unless they are defective. Once a defective electronic item is returned, it is up to the manufacture to replace the item. Defective items will only be replaced, not refunded.